FAQs

📏 Sizing

Do you have a Sizing Guide?

🛒 Orders

How Long will my order take to arrive?

It depends on the item(s) you ordered. Many items are made to order so we always say to allow 12-25 days for delivery in most cases.

Platinum and Gold Jewelry items are all artisan handmade to order and will take 5-6 weeks normally.

⚒️ Where Are Your Products Made?

We have spent a lot of time making sure we can offer the best possible quality at fair prices

At the time of writing our products are mostly made in USA, Ukraine, Nepal, India, China, Spain and France

🚚 Shipping

What countries do you ship to?

We ship to most countries. If you have a question about a specific country please contact us.

Can you Ship to US Services locations?

Is Shipping Free?

We at Iron Wolf guarantee the lowest possible shipping costs on every order, no matter where in the world you are. We feel strongly that we should not profit from shipping.

Occasionally we get an unusual shipping request which may incur additional cost, but we will let you know that before you place your order.

Packaging

Sometimes, we may run out of our custom gift boxes and have periods when the stock for them has not arrived. If a batch shipping day arrives, we will package your order as simply as possible to make sure it gets out to you.

🔁 Returns

What is your Returns Policy?

We are happy to return any product within 30 days. To be eligible for a return, your item must be unused and in the same condition that you received it. Just contact Chrissy and she will send you information on where to return it, and will handle any refund or exchange for you. Chrissy is at chrissy@ironwolfjewelry.com

How do I exchange for a different size?

❓ Any Other Questions